Regulation of the operating mechanism for the management of student complaints and objections

The Department of Agriculture places special emphasis on the service of its students, providing them with a variety of services such as student care, counselling, etc. In the context of strengthening the student-centred educational process, as well as the principles of transparency and accountability, the Complaints and Objections Management Procedure for students of the Department of Agriculture is introduced.

The complaints or objections management policy is addressed to students of the Department of Agriculture of all study cycles and aims to resolve disagreements or problems related to the quality of the educational and administrative services provided and is described as follows:

I. Disagreement on attendance issues.
II. Inappropriate conduct by a member of the academic or administrative staff or other member of the academic community.
III. Inadequate guidance from a member of the academic or administrative staff.